Privacy Policy

At Empower Learning Solutions ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or engage with us in other ways. It also includes important information on how we comply with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the Americans with Disabilities Act (ADA).

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect information in the following ways:

When you interact with our services, we may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Billing and payment information (if applicable)
• Job title and professional background (for clients in a professional or educational context)

If you are a client, student, or partner involved in healthcare-related services (such as training for healthcare professionals, learning about healthcare procedures, or managing health information), we may collect health-related information. We are committed to protecting any Protected Health Information (PHI) you provide, in compliance with HIPAA.

We will only use and disclose your PHI as necessary to provide the services requested, and we will ensure that any third parties who handle your PHI also comply with HIPAA privacy and security standards. If applicable, we will obtain your written authorization before using or disclosing your PHI for any purpose not covered under this Privacy Policy.

We may collect certain information automatically when you visit our website or use our services, including:

• IP address
• Browser type and version
• Device type and operating system
• Referral/exit pages
• Date and time of visits
• Usage data related to our website (e.g., pages visited, links clicked)

We use cookies and similar technologies to collect this information. You can control cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

In some cases, we may receive personal information about you from third-party sources, such as:

• Social media platforms (if you choose to log in or interact with us through these platforms)
• Business partners (e.g., if you attend a joint webinar or training)

We use the information we collect for the following purposes:

• To provide, manage, and improve our services
• To communicate with you about your account, services, or any inquiries
• To process payments and manage transactions
• To personalize your experience and provide relevant content or recommendations
• To send marketing communications (if you have opted in to receive them)
• To comply with legal obligations or resolve disputes
• To conduct research and analytics to improve our offerings

If we use your health-related information (PHI), we will use it only for purposes related to the healthcare services you have requested, and we will ensure that all disclosures and uses of PHI comply with HIPAA guidelines.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

We may share information with trusted third-party service providers who assist us in providing services, processing payments, and managing our website. These providers are contractually obligated to safeguard your personal information and comply with HIPAA and ADA regulations when applicable.

We may disclose your information when required by law, regulation, or legal process (including in response to subpoenas), or to protect our rights, property, or safety, or that of others. If we are required to disclose PHI under these circumstances, we will do so in compliance with HIPAA.

In the event of a merger, acquisition, or sale of assets, your personal information, including health-related data, may be transferred to the new entity. We will notify you of any such change in ownership, and the new entity will be bound by the same privacy practices unless stated otherwise.

We take reasonable measures to protect your personal information, including PHI, from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure storage, and restricting access to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data. If you have concerns about the security of your information, please contact us.

If you are a healthcare client or partner, you have the following rights with respect to your PHI:

• Access: You have the right to request a copy of your PHI that we maintain.
• Amendment: You have the right to request corrections to any inaccurate or incomplete PHI.
• Restrictions: You can request restrictions on how we use or share your PHI.
• Confidential Communications: You can request that we communicate with you about your PHI through specific channels (e.g., by email or at a different address).

If you wish to exercise any of your HIPAA rights, please contact us at [insert contact email].

We are committed to ensuring our services are accessible to all individuals, including those with disabilities, as required by the Americans with Disabilities Act (ADA). If you need any accommodations to access our services (such as alternative formats, accessibility features, or support services), please let us know, and we will make reasonable efforts to provide them.

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

You may request to delete or transfer your personal information, including PHI, in accordance with applicable laws. Please contact us to exercise these rights.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For healthcare-related information, we will retain your PHI for the minimum time period required by HIPAA and other applicable regulations.

When no longer needed, we will securely delete or anonymize your information.

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Our website may contain links to third-party websites. These third-party sites are not under our control, and we are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.